I have over fifteen years of experience making impactful changes at businesses of all sizes across a variety of industries.
To inquire about what I can do for you or my availability, contact me.
You have a business challenge to solve.
You need someone with experience who understands both business and technology.
You want to work with a human, not a firm.
That\’s why you hire me.
What I can do for you
Having broad experience means that I can add value to your organization in a variety of ways, but most of my consulting engagements fall into one of the following categories.
Process improvement – You want someone to analyze, design, and implement business processes to improve efficiency, decrease friction, and improve customer or employee experience.
Global stakeholder engagement – You run an organization that spans international borders and need someone to engage a diverse set of stakeholders to ensure that they are heard, their needs are evaluated, and project/organizational priorities are aligned with those needs in a balanced way.
Customer and employee loyalty experience value creation – You want to figure out ways to improve your customers\’ or employees\’ experiences in ways that create value well in excess of their costs.
Experience that I will bring to your consulting engagement
I have 17 years of professional experience developing and implementing process improvements, engaging with stakeholders, and finding ways to improve customers\’ and employees\’ experiences.
My combination of organizational leadership, process improvement, and engineering experience makes me particularly adept at solving problems at the intersection of people, processes, and technology.
I\’ve demonstrated my ability to work with clients across a variety of industries. Previous clients have included John Deere, Time Warner Cable, Lockheed Martin, Verizon, Frontier Communications, Ascension Healthcare, Accenture, and Cenovus Energy, plus many other confidential clients.
I hold an MBA from the University of Michigan and a degree in computer engineering from Iowa State University.
For more on my experience and earned credentials, please visit my LinkedIn profile.
Ready to get started? Looking for the future?
Do you have a pressing, high priority project that you need my help with right now? Are you cultivating your network of consultants for future project work? Either way, get in touch and we can start a conversation.