Shutting down a business
For the last five years, I\’ve run a small electronics supply chain business as a kind of \”side hustle.\” I sourced a niche category of… Read More »Shutting down a business
For the last five years, I\’ve run a small electronics supply chain business as a kind of \”side hustle.\” I sourced a niche category of… Read More »Shutting down a business
This post was inspired by a thread on Twitter with Jaime Primak that made me realize that there are many of you out there sitting… Read More »Why you should use your miles now, even as a Delta frequent flyer.
I get asked all the time by friends and colleagues if they should sign up for a new credit card for [insert reason here]. Ultimately… Read More »How to think about the value of credit card rewards and benefits.
In the \”before times\” when we were all at the office, I always started out my week the same way. Monday mornings, I would take… Read More »Connecting with your colleagues: The most important thing you can do at work.
I am an optimizer; I am always looking for ways to reduce waste and work more efficiently at home, at work, or on the road.… Read More »Traveling with only an iPad: Part 1
If you know me, you know that I am always talking about airlines… from operations, to customer experience, to loyalty programs, to pricing and route… Read More »A Big Opportunity for Customer Experience and Operational Excellence: Airline Baggage
The following is my transcript of my public testimony, given February 22, 2021 at the public hearing for the Clean Cars Minnesota rulemaking. It may… Read More »Testimony Delivered at the Public Hearing for the Clean Cars Minnesota rulemaking
I was having a discussion with a friend today about product strategy and we were discussing how to evaluate expansion options in a product portfolio… Read More »Going for the Next Low-Hanging Fruit
I frequently get asked what travel gear I recommend. By far, one of the most common questions is, \”What luggage should I get?\” Like many… Read More »Travel Gear – Luggage
Almost everywhere you turn you hear about the demise of retail. Gap, Sears, K-Mart, J.C. Penny, RadioShack, Teavana, Macy’s, Abercrombie & Fitch… one could fill… Read More »How College Retail Can Thrive